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Terms & Conditions

Please read through our terms before choosing to purchase an animal with us. When purchasing animals with us, we assume you have read, understood and agree with our terms.

* You have to be 18 or over to purchase one of our animals or have parents permission. A parent or guardian must be present at time of collection.

* We are based in Holland. We can meet people within a reasonable agreed distance for fuels costs. Alternatively you can meet us at one of the reptile shows that we will attend throughout the year with prior agreement.

* Courier can be arranged by the buyer but trusted & insured companies will only be permitted.

* We have the right to refuse any sale without giving reason.

* We expect all owners to do research on their new pets however we can help with any questions you have on care. We will ask how you will be housing the animals so we can be assured the animals will be going to the best possible environment.

* If you wish to reserve an animal you will be required to pay a 25% deposit at time of reservation. This deposit is non refundable with NO EXCEPTIONS. We require a reasonable amount of notice if the pick-up arrangements change. In the unlikely case that we cannot provide the animal the deposit can be transferred to another animal or can be returned.

* All animals will come sexed when appropriate with the species and to the best of our abilities,however we will never guarantee this.

* Your pet will come with feeding & shedding records, when appropriate/ available. We will advise on current feeding regime and food type.

* Your animal will be healthy and feeding. Hatchling snakes will have had at least 5 consecutive feeds.

* cannot be responsible for the animal after it is purchased from us. If you have any issues please contact us within 48 hours of purchase and we will try and help you with any problems if they should arise. Please remember reptiles can take some time to settle in a new environment, if you try and replicate how the animals were kept with us we find they settle & feed much quicker.

* We will supply as much after sale support as you require and are always happy to answer questions you may have, please bear in mind replies may not be immediate but we will get back to you.